FAQ

Our minimum is 500 key cards for standard full-color printed or foil-stamped styles. Smaller sample runs can be quoted case by case.

No. We regularly produce runs into the tens of thousands for franchise-wide and multi-property card rollouts.

Yes. We can produce a pre-production proof so you can approve the physical card before we run the full order — ask us for terms when you request your quote.

Yes. You can combine styles — say an RFID card for general inventory and a foil-stamped card for suites — and the combined volume counts toward your price tier.

Yes. We keep your artwork, card colors, and encoding specs on file, so reorders match your previous run exactly and move faster.

No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.

Vector files (AI, EPS, SVG, or PDF) are ideal. If you only have a photo or a PNG, our designers will recreate your logo print-ready at no charge.

Yes. Send a reference — a photo, a sketch, or even a description — and our designers will build print-ready artwork for you.

Yes. We offer custom Pantone matching on both card color and print so your key cards match your brand exactly.

Yes. Send a spreadsheet of room numbers, suite names, or guest names and we can personalize individual cards for VIP arrivals or suite programs.

Unlimited, and always free, until you approve the mockup.

About about 2 weeks from approved mockup for standard styles; metal-accent and eco wood-composite runs sit toward the higher end of that window.

Yes. Rush is available for a property opening or a firm renovation deadline — tell us your in-hands date and we’ll confirm what’s possible.

Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.

Shipping is quoted with your order based on quantity and destination. Cards ship compactly, so bulk orders are economical to ship.

Yes. Provide a distribution list with your order and we’ll split the shipment across properties — common for hotel groups and franchises.

We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected cards.

Bulk pricing is by quote; typical ranges run from about per unit depending on style, material, and encoding, improving as the run grows. Each product page shows its range.

Price depends on quantity, card style, material, decoration, and encoding. A quote is the only accurate number — and we return one within a business day.

All major credit cards, ACH bank transfer, and purchase orders for established hotel groups and franchises.

Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.

Matte White, Glossy White, Matte Black, Brushed Gold, Brushed Silver, and Full-Color Custom Print, with custom Pantone matching on request.

RFID/proximity encoding compatible with major lock platforms, and traditional HiCo magstripe encoding for legacy and hybrid lock systems.

RFID-composite PVC, eco wood-composite, or metal-accent PVC depending on the style — durable enough for a full guest stay without cracking or peeling.

Every card is sealed with a protective overlaminate, so full-color print and foil stamping resist the fading and flaking that daily card-reader swiping causes on lower-quality cards.

Keep cards flat, away from direct sunlight and extreme heat, and away from strong magnets if you’re using magstripe encoding. Properly stored, they hold their encoding and finish indefinitely until issued.